HOME
and GARDEN
Newcastle upon Tyne, UK.

www.home-and-garden-newcastle.co.uk

Time to get it sorted out!






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Late Payments

It is important that payments are made on time, so that I can manage my diary and jobs efficiently.

Confirming a Booking

To confirm your booking, you should make the minimum advance payment upon receipt of your booking acceptance. This should be made within 24 hours, so that your job can be entered into my diary.

If your minimum advance payment is not paid within 24 hours, then your booking acceptance may become invalid, and you may need to book again. This is because dates in my diary cannot be reserved without securing this with a minimum advance payment.

Paying for the Following Day

The latest that you can make an advance payment for the next day is 6pm on the day before, so that I have enough time to prepare for the following day. Late payments may result in delays in starting, or progressing with your job.

If a payment for the following day is late and arrives after 6pm, but before 9pm, then the start time for the following day may be delayed. This is because the preparation for your job will then have to be done in the morning. The finish time may also then be set back as a consequence.

If a payment for the following day is late and arrives after 9pm, then your job will probably be delayed by 24hrs, or if that is not possible, until the next available day. Potentially, this could result in a delay of one day, a few days or even weeks.

Cancellation by you, or misuse of the online booking system, may jeopardise acceptance for any future bookings.